Terms & Condition

Welcome to RS Mart! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or using www.rstraders.xyz, you agree to accept and follow these terms. Please read them carefully.

1. General Information
The website www.rstraders.xyz is operated by RS Mart, based in Bangladesh.

The terms “we”, “our”, “us” refer to RS Mart. The terms “you”, “your”, “customer” refer to users and buyers on our site.

2. Product Information
We do our best to ensure all product details, descriptions, and prices are accurate.

Images are for illustrative purposes only — actual product colors or packaging may vary slightly.

Product availability is subject to change without notice.

3. Orders & Payments
Once you place an order, you will receive a confirmation via SMS, email, or phone call.

Orders will only be processed after confirmation.

We accept Cash on Delivery, bKash, Nagad, and other mobile payments. Full payment details will be shared at checkout.

RS Mart reserves the right to cancel any order for reasons including payment issues, stock unavailability, or suspicious activity.

4. Shipping & Delivery
We deliver all over Bangladesh via trusted courier partners.

Standard delivery time is 1–5 business days depending on your location.

Shipping fees are calculated during checkout.

Delays due to weather, courier issues, or public holidays are out of our control.

(See our Shipping Policy for full details.)

5. Returns & Refunds
We offer returns within 7 days for eligible items (unused, in original condition).

Damaged or incorrect items must be reported within 48 hours of delivery.

Refunds are processed within 7–10 business days after we receive and inspect the returned item.

(See our Returns & Refunds Policy for full guidelines.)

6. User Responsibilities
By using our site, you agree to:

Provide accurate information for orders

Not misuse the website or attempt fraudulent activity

Not reproduce, copy, or exploit any content from the site without written permission

7. Privacy
We are committed to protecting your personal data. Your information is used only for order processing and customer support.

(See our Privacy Policy for more information.)

8. Changes to These Terms
RS Mart reserves the right to update or change these Terms at any time. Changes will be posted on this page and will take effect immediately.

9. Contact Us
For any questions about these Terms & Conditions, please reach out to us:

📧 Email: info@rstraders.xyz
📞 Phone: 01630078912
🌐 Website: www.rstraders.xyz
📱 Facebook: https://www.facebook.com/rsemartbd/